Frequently Asked Questions
When can I expect my order ?
All of our pieces are custom made to order and it takes time for use to produce astonishing products for you! Typical lead time is 6-12 business days (Does not include delivery time). As soon as your item has left our facility, we will send you a tracking number via email. If you have any questions or concerns, feel free to contact us directly: support@creoart.co
Canvas
Our canvas pieces are printed on a premium fine art matte canvas with pigment inks.
Producing the same longevity and consistency of shades in pieces on display in art galleries and museums.
Each canvas comes with:
- Wire- Ready to hang
- Light weight premium grade 1.5″ thick wood gallery wrap
- Felt pads for wall protection
HD Metal
Our HD Metal pieces are printed on 1/8″ brushed metal which is not only light weight but gives it superior durability. The unmatched brilliance of color in these pieces is sure to turn any space home or commercial into a one of a kind design experience.
Each HD Metal print is:
- Vibrant
- Scratch resistant
- Easy to clean and water resistant
- Lightweight
What forms of payment do you accept?
Currently we accept Visa, Mastercard, American Express, Discover and Apple pay.
Our Return Policy
You will absolutely love your new piece of art! However, you are fully protected by our 100% money-back return policy. If for any reason you are not completely satisfied with your purchase after it is delivered, simply return the product to us undamaged within 30 days.
To return your product, please email: support@creoart.co for the return instructions be sure to include your Full Name, Order number and the word Return in the subject line of the email. Once your return has been received we will issue your refund within 24-48 hrs.
PLEASE NOTE: You are responsible for all costs associated with returning the product.
Can I cancel or change my order ?
Yes ! You can change or cancel your order within 24hrs of purchase.